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This Privacy Policy describes how Crackling Fire Enterprises LLC ("Crackling Fire," "we," "us," or "our"), operating under the brand Crackling Fire Games, collects, uses, and shares information about you in connection with our websites, mobile games, and related services (collectively, the "Services").

We aim to keep our Services minimal in their data handling, consistent with our broader design philosophy of building calm, unobtrusive software.

1. Information We Collect

Information you provide. When you contact us by email, we receive the information you choose to share, such as your name and email address.

Information collected automatically when you use our games. We may collect limited technical information when you install or use our games, such as device type, operating system version, language, country, and crash diagnostic data. This information is used to operate the Services and improve performance and stability.

Information from third parties. When you make a purchase in one of our games, the transaction is processed by Google Play (operated by Google LLC). Google provides us with a confirmation that the purchase occurred, but we do not receive your full payment details, credit card information, or full Google account information.

2. How We Use Information

We use information to:

• Operate, maintain, and improve our Services;
• Respond to your inquiries and support requests;
• Detect, prevent, and respond to fraud, security incidents, or technical issues;
• Comply with applicable legal obligations.

3. Sharing of Information

We do not sell your personal information. We share information only with:

• Service providers acting on our behalf (for example, hosting and infrastructure providers), under contractual obligations consistent with this Policy;
• Platform providers (such as Google Play) that operate the app stores, payment systems, and platform services through which our games are distributed;
• Government authorities or other parties when required by law, legal process, or to protect rights, property, or safety.

4. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at the email address below and we will take reasonable steps to delete it.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us at guru@cracklingfire.enterprises. We will respond consistent with applicable law.

Residents of California, the European Economic Area, the United Kingdom, and other regions with comprehensive privacy laws may have additional rights, including the right to lodge a complaint with a supervisory authority.

6. Data Retention

We retain personal information only for as long as reasonably necessary to operate the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or alteration. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.

8. International Transfers

Our Services are operated from the United States. If you access them from elsewhere, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the date of the most recent revision. Material changes will be communicated where appropriate.

10. Contact

For privacy questions or to exercise any of your rights, please contact:

Crackling Fire Enterprises LLC
Saratoga Springs, Utah, USA
guru@cracklingfire.enterprises